Riverside Painting is proud to be a locally-owned and community-minded company, founded on honest communication, quality workmanship, and friendly service. Owner Stephan Poole is dedicated to building connections within the Nanaimo area and strives to ensure that the work of Riverside Painting exceeds the expectations of every client.
We've all been there before. You take the morning off work to let the painters into your house but by noon they're still nowhere to be found. Not all painting companies are cut from the same drop cloth. Riverside Painting stands behind all of its work with a two-year guarantee. Not only do they guarantee their work, they guarantee their service. It's the "no small print guarantee". If there's a issue, Riverside Painting will take care of it at no extra cost to the client.
Riverside Painting understands that a quality finished product is not enough these days. Their clients also demand a transparent worry-free process backed by excellent customer service and that is exactly what they deliver from start to finish. A professional written estimate is provided (not on the back of a business card) for every job no matter the size. Stephan provides every free estimate himself and is always available to answer any questions or concerns. Before getting started, he walks the client through the project, explaining the timeline and each step thoroughly - from how they will protect furniture to what will be accomplished that day. Riverside Painting also delivers daily progress updates, so clients stay informed.
The staff at Riverside Painting shares the same attention to detail and work ethic as the owner. They are courteous and respectful of a clients schedule and property. "When painters are hired, we look at many different criteria but one of the key requirements is simply, would I let them paint my Mom and Dads house." To their employees it's more than just a summer job - it's a career.
Although the painting industry may not be the kindest to Mother Nature, Riverside Painting is making every effort to reduce its impact on the environment. They are working towards becoming a carbon neutral company. For instance, not only is most of the paperwork printed on recycled paper but it is even held together with recycled staples. In fact, almost everything the client touches from Riverside Painting has been recycled.
Riverside Painting has a "donate don't dispose" philosophy. If there's leftover paint that the client doesn't want to keep, Riverside Painting donates it to the Nanaimo ReStore - a Habitat for Humanity program that sells recycled building materials to help raise funds for housing projects in Nanaimo. In addition to donating their time and materials, Riverside Painting also donates a portion of their annual sales to Habitat for Humanity International.